Issue - decisions
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21/12/2018 - Key Accountable Performance 2018/19: Quarter Two (EX3421)
Resolved that:
· Progress against the KAMs and key achievements in all services be noted.
· Those areas reported as ‘amber’ and ‘red’ had been reviewed to ensure that appropriate actions were now in place:
Amber:
1) (LRIER) London Road Industrial Estate redevelopment 2018/19 milestone: Create and gain approval for the business plan.
2) Increase number of West Berkshire premises able to receive Superfast Broadband services 24Mb/s or above.
3) Average number of days taken to make a full decision on new benefits claims.
4) % of people presenting as homeless where the homelessness has been relieved or prevented.
Red:
1) % of WBC provider services inspected by Care Quality Commission (CQC) that are rated good or better by CQC in the area of “safe”.
2) % of clients with Long Term Service receiving a review in the past 12 months.
3) % of ‘major’ planning applications determined within 13 weeks or the agreed extended time.
4) % of ‘minor’ planning applications determined within 8 weeks or the agreed extended time.
· The Development and Planning Service consideration of an alternative KPI for “% of high priority Disabled Facilities Grants approved within 9 weeks of receipt of full grant applications” be noted.
This decision is eligible to be ‘called-in’. However, if the decision has not been ‘called-in’ by 5.00pm on 31 December 2018, then it will be implemented.