Issue - decisions

Resolved that:

·         the actions set out in paragraph 2.9 of the attached document be approved.

·         the financial implications associated with these actions and how it is proposed to address them be noted.

·         it be noted that the Delivery Plan will be submitted to the Customer First Programme Board for approval by the end of November 2020.

This decision is eligible to be ‘called-in’.  However, if the decision has not been ‘called-in’ by 5.00pm on Friday 23 October 2020, then it will be implemented.